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For parents

Update your details

Our records have to be up to date. Please let us know if anything changes.

Missing information can stop a trip

If required information is missing we may not be able to take your child on trips or to events. Check your child's record in Online Scout Manager to make sure nothing is missing.

What we need

We need the following for each young person. Type None in any field that does not apply to your child.

Parental and emergency contacts

  • Forename and surname
  • Email addresses
  • Phone numbers
  • Relationship to child

Doctor's surgery

  • Doctor's name
  • Surgery name
  • Phone numbers

Young person

  • Medical requirements
  • Allergies
  • Dietary requirements
  • Tetanus vaccination
  • Swimming ability
  • School
  • NHS number
  • Photograph consent
  • Religion (optional)

How to update

Details are kept in Online Scout Manager (OSM), the system we use to manage membership.

  1. Log in to Online Scout Manager

    Go to onlinescoutmanager.co.uk (opens in a new tab) and sign in. If you don't have an account yet, contact us and we'll send you an invitation.

  2. Open Personal Details

    Select your child and go to Personal Details. Contacts, doctor and young person details are all there.

  3. Save your changes

    Click “I confirm these details are correct” at the top of the page to save. Changes apply straight away.

Need help?

If you can't get into OSM or aren't sure what to enter, get in touch and we'll help you get set up.